Shipping policy

Shipping Methods and Delivery Times

Domestic Shipping (United States)- All orders are customized:

Standard Shipping (USPS First Class):

  • Delivery time: 5-7 business days
    • Local Delivery (Winter Garden-Windermere 6 mile)

Express Shipping (USPS/UPS/FEDEX Priority Mail):

  • Delivery time: 2-3 business days
  • Additional $14.99 to standard shipping rate
  • Next Day Delivery:
  • Additional $25.99

Order Tracking

  • A tracking number will be provided via email once your order ships
  • You can track your order through our website or directly through the carrier's website
  • Please allow 24-48 hours for tracking information to be updated after receiving your tracking number

Shipping Restrictions

  • We currently do not ship to P.O. boxes
  • Some products may have shipping restrictions to certain countries
  • Hazardous materials may have special shipping requirements or restrictions

Address Information

  • Please ensure your shipping address is complete and accurate
  • We are not responsible for delivery issues due to incorrect address information
  • Address changes cannot be made once an order has shipped
  • Orders with invalid addresses will be returned to us and may incur additional shipping charges

Delivery Issues

  • In case of lost or damaged packages, please contact our customer service within 48 hours
  • We will work with the shipping carrier to resolve any delivery issues
  • Replacement orders may be issued after investigation of lost packages
  • Photo documentation may be required for damaged package claims

Weather Delays

  • Severe weather conditions may cause shipping delays
  • We are not responsible for weather-related delays
  • No refunds will be issued for weather-related delays beyond our control

Contact Us

If you have any questions about our shipping policy, please contact us:

  • Email: [info@bitnpro.org]
  • Phone: [407.258.2797]
  • Contact form on our website:  www.BITNPROSHOP.org

We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.