Shipping policy
Shipping Methods and Delivery Times
Domestic Shipping (United States)- All orders are customized:
Standard Shipping (USPS First Class):
- Delivery time: 5-7 business days
- Local Delivery (Winter Garden-Windermere 6 mile)
Express Shipping (USPS/UPS/FEDEX Priority Mail):
- Delivery time: 2-3 business days
- Additional $14.99 to standard shipping rate
- Next Day Delivery:
- Additional $25.99
Order Tracking
- A tracking number will be provided via email once your order ships
- You can track your order through our website or directly through the carrier's website
- Please allow 24-48 hours for tracking information to be updated after receiving your tracking number
Shipping Restrictions
- We currently do not ship to P.O. boxes
- Some products may have shipping restrictions to certain countries
- Hazardous materials may have special shipping requirements or restrictions
Address Information
- Please ensure your shipping address is complete and accurate
- We are not responsible for delivery issues due to incorrect address information
- Address changes cannot be made once an order has shipped
- Orders with invalid addresses will be returned to us and may incur additional shipping charges
Delivery Issues
- In case of lost or damaged packages, please contact our customer service within 48 hours
- We will work with the shipping carrier to resolve any delivery issues
- Replacement orders may be issued after investigation of lost packages
- Photo documentation may be required for damaged package claims
Weather Delays
- Severe weather conditions may cause shipping delays
- We are not responsible for weather-related delays
- No refunds will be issued for weather-related delays beyond our control
Contact Us
If you have any questions about our shipping policy, please contact us:
- Email: [info@bitnpro.org]
- Phone: [407.258.2797]
- Contact form on our website: www.BITNPROSHOP.org
We reserve the right to modify this shipping policy at any time. Changes will be posted on this page with an updated revision date.